Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; Registry has a deprecated constructor in /home/x18wap/public_html/support_projects_tickets/includes/classes/classRegistry.php on line 9

Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; Mailer has a deprecated constructor in /home/x18wap/public_html/support_projects_tickets/includes/classes/classMailer.php on line 10

Warning: Cannot modify header information - headers already sent by (output started at /home/x18wap/public_html/support_projects_tickets/includes/classes/classRegistry.php:9) in /home/x18wap/public_html/support_projects_tickets/includes/helpdesk.inc.php on line 63
Knowledgebase > Submiting new ticket .
Knowledgebase : Ticket Support System
Submiting new ticket .
Posted by Alin Razvan on 08 January 2016 12:39 am

 

First thing you need to do before trying to submit a new ticket is to register or login on our system . 


After logging in and creating a new ticket you will receive "e-mail" notices each time your ticket gets a reply or if it has it's status modified. 

You will also receive instructions (in the e-mail notice) regarding replying on a specific ticket , please follow them if you wish to get your ticket replied properly  and on time .